As the summer holidays approach a new European regulation will guarantee more rights for both the disabled and people with reduced mobility when they travel by air. Nearly one in five Europeans can require assistance for travelling or communicating.
From 26 July 2008, these people will have the right to assistance and certain services in all European Union airports, as well as on board aircraft operating throughout European territory.
Under the new regulation the following changes must be made:
- Refusing reservation or boarding on the grounds of a disability or a mobility problem is now prohibited (apart from certain exhaustively listed exceptions).
- Assistance in airports and on board aircraft must be provided at no extra cost.
- Transport of mobility equipment and guide dogs must be provided at no extra cost.
- People with reduced mobility must be given information on their rights.
- Measures ensuring the enforcement of these rights must be put into practice.
The European Commission aims to guarantee that both the disabled and people with reduced mobility have the same access to air travel as any other passenger, without discrimination or extra costs.
The video details these new rights by following disabled or mobility-reduced persons throughout the reservation, check-in and boarding procedure. Visit the site:
www.mostra.comDownload subtitles:
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